Snapshot

Sector: Higher Education
Location: Hong Kong
Year founded: 1991
No. of employees: 835+ faculty members & 17,000 students

HKUST is a globally respected university known for academic excellence and a vibrant student community. Committed to nurturing the whole student, the university proactively explores ways to foster personal growth, self-awareness, and effective collaboration across its diverse population.

Business need

HKUST wanted to give students the opportunity to develop skills like resilience, adaptability and collaboration that would support them not only in academic achievement, but for entering the world of work and wider life too. Lumina Spark was chosen for its structured, evidence-based approach to understanding strengths, behaviours, and interpersonal styles.

The solution

Led by Professor King Chow and Helen Wong, the programme supports a thriving, high-performing campus culture and setting students up for career success. Lumina Spark was integrated into curricular and co-curricular programmes, starting with the first year “Habits, Mindset, and Wellness” course. Workshops, mentoring, and faculty-guided sessions helped students explore their Portraits, develop self-awareness, and translate their learnings into effective teamwork and personal growth.

Results

Enhanced self-awareness and personal growth

Improved resilience and adaptability

Stronger connection and mentorship

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The full picture

Business need

The Hong Kong University of Science and Technology (HKUST) has long been recognised as a globally respected academic institution. Known for its rigorous curriculum and outstanding student body, the university continually seeks new ways to support students’ personal and professional development. The pressures of academic life, coupled with social disruptions in Hong Kong and the COVID-19 pandemic, underscored the need for programmes that could strengthen resilience, adaptability, and community. With an increasing focus on nurturing the whole student beyond academic achievements, HKUST saw an opportunity to build a more supportive, resilient, and self-aware campus culture.

Lumina Spark was chosen for its ability to provide a structured, evidence-based approach to understanding individual strengths, interpersonal differences, and adaptability. By integrating Lumina Spark into both curricular and co-curricular initiatives, HKUST ensured students could translate self-awareness into action, enhancing their personal growth, teamwork, and readiness for future careers.

Spearheading this transformational approach were Professor King Chow, Dean of Students and Helen Wong, Head of Co-Curricular Programs of the Dean of Students office. Together, they championed a holistic strategy, integrating Lumina Spark into both curricular and co-curricular initiatives. The approach reinforces HKUST’s reputation for excellence and positions the university to attract and retain top talent globally.

The solution

Professor King Chow and Ms. Helen Wong were introduced to Lumina Spark in 2018 through colleague, Grace Siu, in the Career Centre who had used Lumina Spark within a career-building course. Intrigued by its depth for trait-based measurement of behaviour and its flexibility for shaping insight into intuitive learning application to address any specific developmental challenge, he immediately recognised the alignment between Lumina Spark and HKUST’s educational aspirations. Rather than categorising students with restrictive assumptions about their personal style and potential that many may of already slipped into the narrative of believing, Lumina Spark offered a vibrant, individualised understanding of personality that celebrates different ways of being and demonstrates the changeability of behaviour through its Three Persona model of your Underlying, Everyday, and Overextended self.

Impressed by the tool’s ability to bring out students’ potential, Professor King Chow led efforts to integrate Lumina Spark into the “Habits, Mindset, and Wellness” course, a foundational programme for first-year students. The aim of the course is to develop a Growth Mindset within students. His strategic leadership ensured the tool’s accessibility across the university, securing funding to embed it widely across departments and services. For first-year students, the Habits, Mindset, and Wellness course became an essential space for exploring their profiles, setting goals, and planning for the future.

Professor King Chow prioritised ensuring that advisors, faculty, and co-curricular programme staff were trained in using Lumina Spark effectively. This included detailed debriefing sessions and workshops to help staff understand how to interpret Lumina Spark Portraits and guide students in reflecting on their Portraits.

King Chow

Professor King L. Chow, Dean of Students, 2018-2024As an academic leader and professor at HKUST, King Chow had spent much of his career in research and curriculum development before transitioning into a broader educational role. He believed that the rigidity of conventional education systems was not adequately meeting the individual needs of students. Students at HKUST came from diverse backgrounds with varied personalities, learning styles, and ambitions, and King was driven to support these differences in meaningful ways. He saw the need to integrate a tool that could guide students toward self-awareness and purpose, helping them grow beyond their academic achievements.

Helen Wong is integral to embedding Lumina Spark within HKUST’s co-curricular programmes. In the wake of prolonged campus closures due to both COVID and local social movements, Helen Wong and her team faced a critical moment as co-curricular programmes ground to a halt. Rather than remain reactive, Helen sought developmental opportunities. A pivotal moment came when she attended a future skills conference in Korea, an experience that opened the door to working with Koru Consulting and deepened her interest in Lumina Spark. This turning point reframed her role from reactive support to proactive development, aligning perfectly with HKUST’s values around student autonomy and innovation. “I didn’t want to be confined to solving the immediate crisis,” she explained, “I wanted to explore what the students of the future would need.” Her approach emphasised resilience, adaptability, and self-reflection, using Lumina Spark to create an environment where students could discover their strengths, explore their values, and understand their stress responses.

Recognising that student experiences were diverse, King and Helen made feedback a priority. Through surveys and self-reflection journals, they gathered feedback from students on their experiences with Lumina Spark. This feedback allowed for adjustments to the curriculum and helped Helen refine co-curricular programming, making it even more relevant to students’ needs.

The goal wasn’t simply to deliver a tool but to create a shared language of growth and development. Lumina Spark became a catalyst for deeper conversations, stronger collaboration, and greater self-understanding across HKUST.

Helen Wong

Helen Wong, Head of Co-Curricular ProgramsHelen Wong shared King’s commitment to a more holistic approach to student development. With years of experience in student support and advising, Helen had seen first-hand the importance of resilience, community, and personal growth. She recognised that students needed more than academic guidance; they needed tools for self-reflection and emotional intelligence to navigate life’s challenges. Together, King and Helen formed a partnership dedicated to reshaping HKUST’s educational framework to support students.

How Helen and her team implemented Lumina Spark with students

Starting small with the free Lumina Splash app: To introduce Lumina Spark to students, the team decided to begin with a small-scale pilot. They used the free Lite version of the Splash app with smaller student groups. The aim was to spark curiosity and generate interest in Lumina Spark in an accessible and low barrier way, allowing students to see their Splash and get a feel for the tool without committing upfront.

Offering follow up Lumina Spark Portrait sessions: Once students had a taste of the experience, the next step was to offer optional open sessions where they could choose to complete the full 144 question Lumina Spark Portrait. This allowed interested students to go deeper, while keeping the initial exposure light and engaging.

Creating themed workshops: Alongside individual Portraits, the team began developing themed workshops focusing on specific qualities, such as communication styles and conflict resolution. With support from Lumina Learning, these workshops focused on just two or three Qualities at a time. The goal was to help both students and staff build a deeper understanding and practical application of the tool, in a way that felt relevant and manageable.

Helen’s strategy also relied heavily on peer endorsement. When senior students saw value in the experience, they naturally recommended it to others. This word-of-mouth momentum was especially important in larger and more technical faculties like engineering, where student buy-in required extra encouragement.

To support scalability, Helen’s team focused on identifying colleagues across schools who could become internal Lumina experts. While there were already around 25 practitioners, 12 within her own team, the idea wasn’t to burden them with delivering sessions to hundreds of students. Instead, they would serve as champions and local go-to contacts to help embed Lumina Spark more broadly.

Importantly, the team made a distinction between becoming a certified practitioner and simply using Lumina Spark as a practical tool. Staff could use the Portrait as a guide for advising students. Because the Portraits are narrative-led and student friendly, even non-experts could support meaningful conversations using the printed Portraits alone.

One clever technique was presenting the first two pages of the Lumina Spark Portrait as a ready-made LinkedIn profile. This positioning immediately resonated with students, giving them a clear reason to engage with the material. It also meant they could access value from the Portrait even if they didn’t fully understand every pattern or framework.

Not everyone needs to be a practitioner to use Lumina Spark effectively. The Portrait is so well designed, students can read it themselves and immediately reflect on their communication style or teamwork approach. We often tell them, ‘Your first two pages could be your LinkedIn profile,’ and that always gets their attention. Even without interpreting every detail, it sparks meaningful conversations.

Helen Wong, Head of Co-Curricular Programs

Faculty engagement and classroom impact

As Lumina Spark took root institutionally, faculty members across different schools began to integrate it into their teaching and mentorship. One example comes from James Wong, a professor in the School of Humanities and Social Science.

James’ background in political philosophy and education gave him a strong interest in fostering reflective learning. While he wasn’t leading the Spark initiative, he recognised its potential to deepen student engagement. In the mandatory Habits, Mindset, and Wellness course, James used Lumina Spark to support students in exploring their personal qualities and thinking more broadly about their development beyond academic performance.

He also took a personalised approach by sharing his own Lumina Spark Portrait in one-on-one mentorship sessions, modelling openness and encouraging students to view growth as an ongoing, shared journey. His use of Spark helped bridge the gap between faculty and students, building trust and creating a space where self-awareness became part of the learning culture.

This peer-like openness contributed to a non-hierarchical environment, where students saw their professors not as distant authority figures, but as fellow learners navigating their own development. For many, this shift made reflection feel safer and more authentic, an essential ingredient in meaningful personal growth.

I think the power of Lumina is that it doesn’t lock people into one fixed type. It lets students see their whole personality as something dynamic — something they can shape, shift, and grow into. That’s such a powerful message, especially for young adults who are still forming who they are.

James Wong, Associate Dean of Humanities and Social Science

Similarly, Arthur Lau, Associate Dean of Students and Associate Professor, Interdisciplinary Education, observed the value of Lumina Spark in his mentoring and facilitation work. While not directly involved in its rollout, Arthur worked closely with students across all year groups and witnessed how Spark supported their development in practical, meaningful ways. He found that when students engaged with their Lumina Spark Portraits, they often gained a clearer understanding of their personal strengths, blind spots, and behavioural tendencies, particularly under stress. This self-awareness, he noted, became a powerful foundation for personal and academic growth.

Arthur also used Lumina language to support team dynamics during group projects, especially when conflict or miscommunication emerged. By encouraging students to reflect on their communication styles and overextensions, he helped them rebuild trust and work more cohesively. In his view, Spark gave students the tools not only to understand themselves better but to navigate difference constructively, building emotional resilience and collaborative confidence along the way.

During teamwork, students sometimes clash. I get them to sit together, share their emotions, and talk it out. That often sparks something, suddenly they understand each other better. It improves their communication and changes their group dynamics significantly.

Arthur Lau, Associate Dean of Students, Associate Professor, Interdisciplinary Education

This kind of faculty involvement helped ensure the tool wasn’t limited to standalone workshops, it became part of everyday learning and interaction.

The tools

Lumina tools create a transformative framework for leadership development, enabling participants to navigate stress triggers, reactions, and challenges with confidence. They establish a foundation for adapting when behaviours are overextended during challenges and their integration through every module allowed participants to build, deepen, and refine their self-awareness and leadership potential as they moved through the programme.

Themed workshops
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Results

The integration of Lumina Spark has fostered significant cultural growth across HKUST. Students are more attuned to their strengths and more adaptable in the face of challenges. The tool has become a bridge between students and faculty, promoting trust and mentorship.

  • Enhanced self-awareness and personal growth: Lumina Spark has given students a new perspective on themselves, highlighting their strengths, growth areas, and stress responses. Many students reported gaining confidence and motivation as they better understood how their unique qualities could contribute to their academic and career goals.

  • Resilience and adaptability: The ability to view their “Overextended” Personas helped students identify behaviours triggered by stress, allowing them to develop coping strategies. This focus on resilience has equipped students to navigate the pressures of university life and prepare for the challenges of their future careers.

  • Faculty-student connection and mentorship: Faculty and advisors trained in Lumina Spark have become more than academic guides, they’ve become mentors who can offer personalised support based on each student’s profile. This has created a more supportive environment across campus, strengthening connections and building trust.

  • Future growth and longitudinal studies: King’s vision for the future includes conducting longitudinal studies to measure the long-term impact of Lumina Spark on student success. Tracking the tool’s effects over time will allow HKUST to adapt and expand Lumina Spark’s use, ensuring that its benefits reach future generations of students.

Beyond individual development, Helen noted that Lumina Spark became “a platform to make our students feel like we are in the same boat.” The tool wasn’t just a method for understanding personality, it became a cultural touchpoint, bridging language barriers and academic disciplines, uniting students in a shared journey of growth.

Through the visionary efforts of King Chow and Helen Wong, HKUST has created a powerful, future-facing approach to student development. By embedding Lumina Spark across the academic and co-curricular experience, the university has enriched its culture with empathy, resilience, and personal growth. HKUST stands as a shining example of how forward-thinking institutions can empower students to thrive, academically, socially, and personally, by recognising and celebrating the complexity of who they are.

 
Helen Wong with HKUST Students in a panel discussion at the Koru Consulting and Lumina Learning’s Who Killed Resilience? Conference

Student feedback

The paradoxes are really powerful. It’s not about choosing one quality over another; it depends on the situation. It showed me I have complexity in my personality and don’t need to limit myself. It helped me think outside the box and approach things in a more diverse way.

Ashley Chan, Mathematics & Astrophysics

It guided me through a journey of self-discovery. It gave me a common language to talk to peers and helped me understand others systematically. It’s helped me grow rapidly at a young age.

Winky Lee, Global China Studies

It gives a much more comprehensive perspective of who I am, not just four colours or labels. With Lumina Spark’s 24 Qualities and Three Personas, I can actually visualise what I can work on, not just what I ‘am’. I’m very Outcome Focused. But Lumina helped me realise the value in different ways of being and that being one way is not better than the other. It’s just about how well you understand and communicate with them. I’ve gained more perspectives and know how I can improve.

Vincent Mok, Business Studies

It gets me thinking about how do I work well with my teammates? And if I become a leader, how can I ensure good team dynamics in my team? It helped me on being aware of the situations and able to adapt to different teams. For example, I knew my strengths from engineering and proposed solutions using recent technologies in property management.

Plato Ho, Industrial Engineering

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