Transforming RCL FOODS Culture with Lumina Spark's Innovative Approach

RCL FOODS transforms culture through Lumina Spark

 Nicole Sorrell, Lumina Learning Partner    

RCL FOODS is a leading African food manufacturer, producing a wide range of branded and private-label food products that it distributes through its own route-to-market supply chain specialist, Vector. With R16.2 billion in market capitalization and over 20,000 employees, they are on the list of the top 100 companies on the JSE.

Their strategy is founded on a clear sense of who they are and where they are going as a business. They aim to create the future of Our Way – drive by their passion and their ambition and guided by their values.

Business Need

 RCL FOODS wanted Lumina Learning’s help to:

• Deepen understanding of self and others in a dynamic way
• Help create cohesive, aligned, high-functioning teams where their values, standard of leadership, and Our Way behaviors align – and where you can be more you!

RCL FOODS’ “Our Way” culture matches up around Big Picture Thinking, People Focused, and Extraverted Qualities on the Lumina Spark Mandala. However, when looking at the Team Mandalas for a large percentage of their management population, the qualities most in evidence were Down to Earth and Outcome Focused. The Qualities required to embed “Our Way” culture needed to be developed.

This is an ongoing focus area where a significant number of RCL FOODS employees and teams are agreeing on personal commitments, action plans, team visions, team behaviors, and communication strategies aligned with Big Picture Thinking and People Focused.

Lumina Learning Solution

Lumina Learning designed and implemented several initiatives for RCL FOODS:

• Incorporating Lumina Spark into the GIBS leadership programs
• Emerging leaders development program
• Supervisory fundamentals program
• Team effectiveness sessions
• One-on-one coaching sessions
• Group and peer coaching sessions
• Follow-up sessions to assess impact
• Strategic workshops for executive teams
• Immersive experiences

Results

“Our team effectiveness workshops, using the Lumina Spark methodology and the integration of Our Way, offer a deep dive into self-awareness. In addition to this, the workshops develop team dynamics with a focus on team strategy, aligning the team culture and behaviors to goals and a vision.” – Melissa Anderson, Group Leadership & Development Manager

• Increased self-awareness and ownership of key strengths and weaknesses
• Managing derailers to create high performance and strong relationships
• Team cohesion as members respect, value, and leverage differences
• Effective communication within the team
• Ability to speed read and build rapport with key stakeholders
• Development of a team charter as a quick reference guide for communication and to hold each other accountable to fulfil goals and commitments