The Lumina Learning team is continuously growing! Pratima has recently joined the global team at our office in the UK.
Pratima Kavi – Lumina Learning Global Business Delivery
What’s your career background and what is your original connection to Lumina?
I have a strong background in psychology, having acquired two Bachelor’s degrees, a Master’s degree, and a postgraduate degree, all before the age of 24. I grew up in Thailand and lived and studied there until the age of 20. At this time, I earned my BSc in Psychology.
After this, I had the excellent opportunity to study in Australia. This was my first long stint away from home, where I felt independent and academically challenged in every aspect. It was here that I was awarded my Bachelor of Arts in Psychology, further adding to my extensive knowledge.
In 2019 I moved to the UK to continue my studies, earning my Master’s degree in Clinical Psychology and then my Postgraduate Diploma in Psychological Therapies. I was first introduced to the Lumina Spark model back in 2020 when I participated in a workshop whilst at university. I was impressed with the assessment and the accuracy and detail of the portrait that Lumina Learning provided.
Fast forward to April 2021, when I received an email from Lumina Learning informing me that they were recruiting. I couldn’t wait to jump at the chance, so I reached out to the team to enquire about open positions and applied.
What is your top Spark Aspect and how have you found this beneficial to your role?
My top Spark Aspect is People Focused. My role requires me to collaborate with many different departments and people, so being naturally accommodating is highly beneficial to my position. Being highly People Focused helps me when dealing with Support or Events enquiries.
If a difficult ticket comes in, my first instinct is to ask the relevant people and gather more information before going back to the Practitioners. Whilst dealing with tickets, I always leave notes to keep the team in the loop for when I am out of the office to avoid any delays in communication.
What is your favourite thing so far about working at Lumina Learning?
My favourite thing is the company culture. During my onboarding and now, open communication has always been encouraged, which is great because I know I can approach anyone at work with questions or feedback regardless of hierarchy. I don’t need to go through ten people to get a response.
Open communication has made everyone comfortable with each other, and it makes the team dynamic, very much like a family. I have loved getting to know the team, who have all been very welcoming.
Do you have any Paradoxes? How do you see these working in your role – If you don’t have any, what Paradoxes do you think might be useful for you to develop?
My strongest Paradox is People Focused and Outcome Focused. It works to my benefit when I have a goal because I am logical and objective in striving for the outcome. Still, even though I can be tough when I need to reach goals, I love collaboration and working with everyone to the best of my ability to make sure we all collectively reach the same goal.
What’s a fun fact about you many people may not know?
I have lived in three countries, Thailand, Australia, and the UK. I am a frequent flyer, having been on my first flight when I was only two months old, and whilst growing up in Thailand, I would usually fly out twice a year to see family in India. Travelling and living in all of these countries has gained me the ability to speak four languages, Telugu, my mother tongue in India, Hindi, English and some Thai.